Terms & Conditions
Welcome to GrowMyPet.
By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions along with our Privacy Policy. These terms govern your relationship with GrowMyPet in relation to the use of this website.
Throughout this website, the terms “GrowMyPet”, “we”, “us”, or “our” refer to the owner and operator of this website. The terms “you”, “user”, or “customer” refer to any person accessing or using this website.
1. Use of Website
The content available on this website is provided for general information and shopping purposes only. We reserve the right to update, modify, or remove content at any time without prior notice.
Your use of any information, products, or services available on this website is entirely at your own discretion and risk. It is your responsibility to ensure that any product or information meets your specific requirements before making a purchase.
2. Product Information
GrowMyPet is a reseller of pet products and does not manufacture any items sold on this website.
Product descriptions, images, ingredients, usage instructions, and benefits are provided by the respective manufacturers or suppliers. Packaging, appearance, and formulations may change from time to time.
For pet food and medicines, customers are advised to read labels carefully and consult a veterinarian when required.
3. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of GrowMyPet unless otherwise stated.
All third-party trademarks, brand names, and product images belong to their respective owners and are used for identification purposes only.
Unauthorized use of this website content may result in legal action.
4. External Links
This website may contain links to third-party websites for additional information or convenience. GrowMyPet does not endorse and is not responsible for the content, accuracy, or policies of any external websites.
5. Pricing & Availability
All prices listed on the website are subject to change without notice. Product availability may vary depending on stock and location.
GrowMyPet reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or other unforeseen issues.
6. Payments
We currently offer the following payment methods:
• Cash on Delivery (COD)
• Debit Card / Credit Card
• Net Banking / Online Payment Gateways
All online transactions are processed through secure payment gateways. GrowMyPet does not store your payment information.
7. Shipping & Delivery
Delivery timelines may vary based on location and logistics availability.
Orders are usually delivered within 4–7 working days, excluding remote or non-serviceable areas.
If a package appears damaged at the time of delivery, customers are advised not to accept the parcel and to inform our support team immediately.
8. Returns & Cancellations
Due to hygiene and safety reasons:
• Pet food, treats, and medicines are not eligible for return or exchange once delivered, unless the product is damaged or incorrect.
• Order cancellations may be accepted only before dispatch.
Please refer to our Return & Refund Policy for detailed information.
9. Offers, Discounts & Coupons
Promotional offers and coupon codes are subject to specific terms and validity periods.
• Coupons are non-transferable and cannot be exchanged for cash.
• Only one coupon may be used per order unless stated otherwise.
• Coupons must be applied at checkout; discounts cannot be claimed after order placement.
• GrowMyPet reserves the right to modify or withdraw any offer at any time without prior notice.
10. Limitation of Liability
GrowMyPet shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it, except where required by law.
Customers are responsible for ensuring products are suitable for their pets.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.
